Amazon is using generative AI for a new feature called “Interests” that turns natural language queries into product recommendations — and updates shoppers when new items match their prompt.
- The feature asks shoppers to describe they are looking for — “the latest pickleball gear and accessories,” for example — and makes relevant suggestions. It then notifies the customer when there are new items related to the prompt or “noteworthy updates.”
- The feature is available for a subset of U.S. users on Amazon’s app and mobile website, and will roll out to more customers in the coming months, according to a blog post.
- It’s the latest AI-related shopping tool from Amazon, which rolled out its “Rufus” shopping assistant last year.
- CNBC reported that Amazon is also testing a new chatbot for health and wellness questions.
Previously: Amazon’s new Alexa+ uses generative AI to personalize conversations and automate tasks
